DELIVERY

The store will reopen for normal hours from Thursday July 6, 2023.

AVAILABILITY OF A PRODUCT
Cantin ensures that the products offered on the site are available in inventory. However, a product may become out of stock while we are processing your order. In this case, we will inform you as soon as possible and your credit card or Paypal account will be refunded.

SECURE PAYMENT
All prices indicated on the online sales site are in Canadian dollars. Basket management as well as payment for ordered items is carried out on the Paypal site, a secure, fast and free system. A credit card such as Visa, MasterCard, or Paypal account is required.

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DELIVERY AND SHIPPING COSTS
Orders are typically processed and shipped within 6 days of ordering for in-stock items, Monday - Friday business hours 9am - 5pm Eastern Standard Time. If your order is placed over the weekend or on public holidays, processing will begin the next business day. If the deadline should be extended, we will contact you to notify you.

Shipping costs are fixed and do not depend on weight, but on the shipping address.

• Canada: $12
• Bicycle delivery in Montreal: $8
• United States: $20
• Other countries (except Canada and the United States): $60

*Delivery time 4-7 business days.
*Your purchases will be sent to the delivery address you provided to us when ordering. You can therefore have it delivered elsewhere than to the billing address.

*Amount does not include taxes

SHOP PICKUP

We offer you the possibility of collecting your purchases free of charge at the store. Simply select the 'Collect' option at checkout and stop by during our opening hours.

Our time slots are as follows:

Wednesday to Friday from noon to 6 p.m.

Saturday from 10 a.m. to 5 p.m.

Sunday 11 a.m. to 5 p.m.

If this time does not suit you, please contact us by email to find another time: info@cantintraditions.com

OR

By phone: 514-475-8853 📞
By email: info@cantintraditions.com 📧

CUSTOMS DUTY
For any orders shipped outside of Canada or the United States, we recommend that you consult the legislation of the country concerned. Cantin is not responsible for customs fees and shipping complications that may be related to them.

If you would like to receive your items faster, please contact customer service. Please note that shipping costs will be modified depending on demand.